Preparing ahead of time can help your visit or admission go more smoothly. What you need to bring depends on the type of services you are accessing at ACCA. Please review the section that applies to you. If you are unsure about an item or whether it is required, check with your specific ACCA location before your visit.

 

Outpatient Assessments and Admissions

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Bring the items listed below to your scheduled outpatient assessment or appointment. Missing information may result in your appointment being rescheduled.

 

Identification and Insurance

• Photo ID (Driver’s License, Non-Driver ID, or Passport)

• Copy of insurance card(s)

• Insurance or Medicaid card

• Any required co-payment or appropriate fees

 

Medicaid or Social Services Documentation

Bring one of the following, if applicable:

• Letter from the Department of Social Services stating they will pay for assessment services

• Proof that you have applied for Medicaid and are waiting for approval

If you are Medicaid pending and later denied, or if required paperwork is not completed, you will be responsible for any balances accrued. If you are Medicaid eligible and have not yet applied, you should do so before attending your appointment. Proof of Medicaid application for benefits will be required at time of visit.

 

Medical and Treatment Information

• Any medications you are currently taking

• Copy of your most recent physical exam from your primary care provider

• Dates and locations of any prior or current treatment

 

Legal or Referral Information (if applicable)

• Information related to current or past legal issues

• Names and phone numbers of legal representatives, law guardians, or courts assigned to you or your children

• If referred through the Impaired Driving Program or a related referral:

  • Driving Abstract from Motor Vehicle

  • Arrest record including dates of violations and BAC (blood alcohol concentration) levels

 

Important Information to Know

• Appointments may be rescheduled if required payment or documentation is not available.

• If you have private insurance, you must contact your provider before your appointment to obtain any required pre-authorization. If you do not pre-certify, you may be responsible for all charges.

• Individuals under 18 must be accompanied by a parent or legal guardian.

• Assessments typically take 1 to 2 hours.

• If prior payment arrangements were made with the front desk or Finance Manager, be prepared to pay the agreed-upon amount at your appointment.

• ACCA does not accept Medicare or MassHealth.

 

Residential Assessment & Admissions

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Residential treatment requires additional documents and clinical information. Your admissions coordinator will confirm what is needed for placement.

 

Core Documents

• Photo ID (Driver’s License, Non-Driver ID, or Passport)

• Birth Certificate

• Social Security Card

• Copy of insurance card(s)

• Proof of application for Temporary Assistance with caseworker contact information

• LOCADTR

• Referral Letter

• Phone Screening

• Psychosocial or Comprehensive Psychiatric Evaluation

• Medical History and Physical

• Drug Screen

• Intradermal PPD

• List of Current Medications

• Mandate Letter, if applicable

 

What to Pack for Residential Treatment

Packing thoughtfully can help you stay comfortable during your stay. Policies on personal items may vary by location. If you are unsure, check with your specific ACCA location before packing.

 

Clothing

• Comfortable everyday clothing suitable for group activities and therapy

• Sleepwear appropriate for a shared living environment

• Layers such as sweaters, hoodies, or a jacket

• Comfortable shoes

 

Personal Hygiene and Grooming

• Toiletries such as shampoo, conditioner, soap, toothpaste, and a toothbrush

• Skincare items you use regularly

• Grooming tools such as a hairbrush or comb

 

Health Items

• Prescription medications in original containers with clear labels

• If permitted by your program, over-the-counter medications you regularly use

• If permitted by your program, vitamins or supplements in original packaging

 

Comfort and Personal Items

• Books or magazines

• Journal, notebook, and pens

• Analog watch or alarm clock

  • Contact your specific ACCA location for their electronic/smart watch policy

• Reusable water bottle

 

Communication and Electronics

• For cell phone policies, contact your ACCA location directly before packing

• Address book or written contact list

Electronics and phone access rules vary by program. Confirm what is allowed with your ACCA location.

 

Items to Leave at Home

• Valuable items such as expensive jewelry

• Large amounts of cash

• Items not permitted under program guidelines

 

Questions?

If you are unsure what to bring for your appointment or admission, contact your specific ACCA location before your visit.