Frequently Asked Questions
What are your hours?
What insurance does ACCA accept?
Does ACCA accept self-pay clients?
At what age can a client begin treatment at the ACCA?
Where can I go to get a screening for a DWI charge?
Can I bring my children to live with me while I’m in treatment in the Community Residences residential program?
Does the ACCA perform screenings or interventions off-site?
If I receive Social Security benefits while in treatment at any of the Community Residence residential programs, what happens to my money?
Does ACCA offer in-patient treatment?
Where do I go for methadone maintenance?
Is the ACCA tobacco free?
Can I complete a student internship at the ACCA?
Where can I locate an NA, AA or Al-Anon meeting site?
What are your hours?
- Chemical Dependency Crisis Center: 24 hours a day, 7 days a week
- Outpatient Clinic: Mondays & Fridays: 8:30 am – 4:00 pm
Tuesdays, Wednesdays & Thursdays: 8:30 am – 7:00 pm
Saturdays: By appointment only
- Community Residences: 24 hours a day, 7 days a week
- Community Education: OFFICE HOURS: Monday through Friday: 9:00 am – 5:00 pm
Hours will vary for training sessions. See our online training calendar for
specific training times.
- Administration: Monday through Friday: 9:00 am – 5:00 pm
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What insurance does ACCA accept?
ACCA accepts the following major insurances:
- Medicaid
- Fidelis
- CDPHP
- MVP
- United Behavioral Health
- Value Options
- NYS Empire
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Does ACCA accept self-pay clients?
Yes. A sliding scale fee, based upon your income, is available.
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At what age can a client begin treatment at the ACCA?
The Outpatient Clinic provides Youth and Family Services to those children between the ages of 13 and 18. The Crisis Center and Community Residences (including our Supportive Living programs) accept adults ages 18 and older.
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Where can I go to get a screening for a DWI charge?
Contact the ACCA Outpatient Clinic at 115 Ontario Street, Albany, NY; Phone: 518-434-2367
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Can I bring my children to live with me while I’m in treatment in the Community Residences residential program?
Currently, children at not allowed to live with clients in the Community Residences program. When our new Women & Children’s Campus opens, children will be able to reside on-site with the mother who is in treatment.
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Does the ACCA perform screenings or interventions off-site?
No. All screenings and interventions are completed at our Outpatient Clinic located on 115 Ontario Street, Albany, NY or at our Community Residences Halfway House located on the ACCA main campus.
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If I receive Social Security benefits while in treatment at any of the Community Residence residential programs, what happens to my money?
A portion of your benefits will be used to pay for your housing and food while in treatment. For more specific information about how the benefits get disbursed, please contact our Community Residences office at 434-8083.
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Does ACCA offer in-patient treatment?
No. We do not offer a 28 day rehabilitation.
You may wish to contact SPARC, 315 S. Manning Blvd., Albany, NY; Phone: 518-525-1303 or McPike ATC, 1213 Court Street, Utica, NY; Phone 315-738-4600
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Where do I go for methadone maintenance?
Whitney M. Young, Jr. Health Services, 4-10 DeWitt Street, Albany, NY, Phone: 518-463-3882
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Is the ACCA tobacco free?
There is absolutely no smoking permitted anywhere on the ACCA main campus, Crisis Center, or Outpatient Clinic.
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Can I complete a student internship at the ACCA?
Yes. Contact the Sue Mawdesley, Director of Human Resources at 518-465-5470 for more information.
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Where can I locate an NA, AA or Al-Anon meeting site?
Go to the “Find a meeting” section of the NA website by clicking here.
Go to the “Find a meeting” section of the AA website by clicking here.
Go to the “Find a meeting” section of the Al-Anon website by clicking here.
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